Cancellation Policy:
Late Arrivals:
Payment Options:
Gift Certificates & Gift Cards:
Discounts & Coupons:
Reservations:
Before your Appointment:
Treatment Etiquette:
- We request the courtesy of 24 HOURS cancellation notice.
- Please call 401-453-4263 or 401-884-0600 or email bodykneadsinc@gmail.com 24 hours before your appointment to notify of your cancellation.
- Cancellations less than 24 HOURS before scheduled appointment time will be charged a $30 late cancel fee.
- 'No Show/ No Call' on the day of your appointment will be charged the full amount of your scheduled treatment price.
Late Arrivals:
- We regret that late arrivals will not receive time extensions and will be responsible for the full payment of your treatment.
Payment Options:
- We accept Cash, Check, Visa, MasterCard, Discover and American Express. You can also pre-pay with a Series Discount.
- Gratuities are not included in any treatment price and may be given at your discretion.
- ALL NEW CLIENTS will be required to hold their FIRST APPOINTMENT reservation with a credit or debit card. (The card is not charged at the time of booking and is held securely according to our policy.)
Gift Certificates & Gift Cards:
- Online Gift Certificates can be purchased online and can be emailed as .PDF file or printed out for your recipient.
- Gift Cards & Certificates can be redeemed at either location of Body Kneads, Inc.
- Gift Cards are available for purchase at: 251 Waterman Street - Providence RI and 1050 Main Street - East Greenwich, RI.
- Gift certificate recipients are responsible for paying the difference if there are any treatment price changes.
Discounts & Coupons:
- Discounts, Promotions, Series & Coupons cannot be combined.
- Only one (1) discount per person per appointment.
- Expired Groupon and Amazon Local Vouchers will be accepted but, can only be used for the paid value listed on the coupon toward same treatment.
Reservations:
- Massage and bodywork treatments are available by appointment on a daily basis.
- Online Booking is available through our website. Once you create an account, you can book online, check your series balance, past appointments and upcoming scheduled appointments.
- Please call in advance to ensure availability and we will do our best to find a time that fits your schedule.
- ALL NEW CLIENTS will be required to hold their FIRST APPOINTMENT reservation with a credit or debit card.
Before your Appointment:
- Please always arrive 5-10 minutes early to every appointment to relax and have a cup of tea or water before your treatment and to discuss your treatment preferences with your therapist.
- FIRST TIME CLIENTS: Please arrive at least 10 minutes early to give yourself the time to complete the appropriate intake forms.
- As a courtesy to others, ALL cell phones must be turned off or silenced while you are in our office.
- We also ask you to use quiet voices while in the office to not disturb any ongoing treatments.
- All new clients will sign our Consent for Treatment and Policy Acknowledgment form.
Treatment Etiquette:
- Body Kneads is committed to a professional environment.
- Our therapists will not tolerate any inappropriate language, conduct or sexual connotations.
- If behaviors are deemed inappropriate, the treatment will be ended immediately and you will be responsible for the full payment of the treatment price.
