Body Kneads Policies
Any questions? CONTACT US at (401) 453-4263 or (401) 884-0600
Cancellation Policy:
Late Arrivals:
Payment Options:
Gift Certificates & Gift Cards:
Discounts & Coupons:
Reservations:
Before your Appointment:
Treatment Etiquette:
- We request the courtesy of 24 HOURS cancellation notice.
- Please call 401-453-4263 or 401-884-0600 or email bodykneadsinc@gmail.com 24 hours before your appointment to notify of your cancellation.
- Cancellations less than 24 HOURS before scheduled appointment time will be charged a $30 fee.
- 'No Show/ No Call' will be charged the full amount of your scheduled treatment price.
Late Arrivals:
- We regret that late arrivals will not receive time extensions and will be responsible for the full payment of your treatment.
Payment Options:
- We accept Cash, Check, Visa, MasterCard, Discover and American Express. You can also pre-pay with a Series Discount.
- Gratuities are not included in any treatment price and may be given at your discretion.
- ALL NEW CLIENTS will be required to hold their FIRST APPOINTMENT reservation with a credit or debit card.
Gift Certificates & Gift Cards:
- Online Gift Certificates can be purchased online and can be emailed as PDF file or printed out for your recipient.
- Gift Cards are available for purchase at our offices located at 251 Waterman Street Providence RI & 1050 Main St East Greenwich, RI.
- After 1 year - all gift certificate recipients will be responsible for paying any treatment price change of the value of the gift certificate.
Discounts & Coupons:
- Discounts, Promotions & Coupons cannot be combined.
- One discount per person per appointment.
- Expired Groupon and Amazon Local Vouchers will be accepted for only be used for the paid value of the coupon toward same treatment.
Reservations:
- Massage and bodywork treatments are available by appointment on a daily basis.
- Please call in advance to ensure availability and we will do our best to find a time that fits your schedule.
- ALL NEW CLIENTS will be required to hold their FIRST APPOINTMENT reservation with a credit or debit card.
Before your Appointment:
- Please arrive 5-10 minutes early to every appointment to relax and have a cup of tea or water before your treatment.
- FIRST TIME VISITORS: Please arrive at least 10 minutes early to give yourself the time to complete the appropriate intake forms and to discuss your treatment preferences with your therapist.
- As a courtesy to others, ALL cell phones must be turned off or silenced while you are in our office.
- We also ask you to use quiet voices while in the office to not disturb any ongoing treatments.
Treatment Etiquette:
- Body Kneads is committed to a professional environment.
- Our therapists will not tolerate any inappropriate language, conduct or sexual connotations.
- If behaviors are deemed inappropriate, the treatment will be ended immediately and you will be responsible for the full payment of the treatment price.
